I understand that April 1st was a bad time to sign on to Aetna with Obamacare started then. However, I did.

My first payment should ve been March 15th, it never came out of my automated payment. Same thing with April 15th. When I callled to pay they said I had no balance. I said "Ok, I know that's wrong so when you plan to take the money out, I need to know.

This is a personal checking account I pay bills from. There is not a ton of extra money in there. So they did not let me know and on May 20th they took out all the money and overdrafted me $105.

After talking to "Chris" for 45 mins yesterday he finally was able to set me up with a payment plan for my late payments which were not my fault because they wouldn't let me pay. Disaster!

Company wrote 0 public responses to the review from Jun 07, 2014.
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